SMS Privacy Policy

Effective Date: 02/12/2026
Business Name: Rack Men Equipment Company, Inc. (Rack Men)

Purpose of SMS Communication

Rack Men enables SMS (text messaging) on our business landline solely to allow customers to send text messages and photos related to:

  • Material handling equipment inquiries, questions, and support

We use SMS strictly to respond to customer-initiated inquiries and to better understand customer needs (including reviewing photos of warehouse spaces, rack configurations, or equipment).

We do not use SMS for marketing campaigns, promotional messaging, mass text campaigns, or unsolicited outreach.

Information We Collect

When you send us a text message, we may collect:

  • Your phone number
  • Your name (if provided)
  • Photos of warehouse layouts, rack systems, or equipment
  • Details related to your request or project

This information is used solely to respond to your inquiry and provide customer service.

Consent to Receive Messages

By initiating a text message to our business number, you consent to receive SMS responses from Rack Men related to your inquiry.

  • Message frequency varies based on your interaction with us.
  • Message and data rates may apply depending on your mobile carrier.
  • Consent to receive SMS messages is not a condition of purchase.

Opt-Out Instructions

You may opt out of SMS communication at any time by replying:

STOP to discontinue messages.
HELP for assistance.

You may also contact us directly at:

Phone: 770-387-0760
Email: sales@rackmen.com

Data Sharing and Protection

We value your privacy.

  • We do not sell, rent, or share your phone number or SMS opt-in information with third parties for marketing purposes.
  • SMS opt-in data and consent will not be shared with third parties for promotional or marketing use.
  • We may use secure third-party service providers solely to enable our business texting functionality.
  • We implement reasonable administrative and technical safeguards to protect your information.

Rack Men Equipment Company, Inc.

102 Pyron Ct NE Cartersville, GA 30121
Phone: 770-387-0760
Email: sales@rackmen.com